- Introduction – This Cancellation and Refund Policy outlines the terms and conditions for cancelling subscriptions and requesting refunds for the My Friend application. By using our services, you agree to the terms outlined in this policy.
- Subscription Cancellation – Users may cancel their subscription at any time through the account settings in the My Friend application. – Cancellations will take effect at the end of the current billing cycle. Users will continue to have access to premium features until the subscription period ends.
- Refund Eligibility – Refunds are generally not provided for subscription fees already paid, except as required by law or at our discretion. – Refund requests may be considered under the following circumstances: – Technical issues that prevent access to the application, which are not resolved within a reasonable time frame. – Accidental subscription renewals if the request is made within 48 hours of the renewal date.
- Refund Process – To request a refund, users must contact our customer support team at support@strategiadatasciences.comwith their account details and reason for the refund request. – Refund requests will be reviewed and processed within 7-10 business days. – Approved refunds will be issued to the original payment method used at the time of purchase.
- Changes to the Policy – We reserve the right to modify this Cancellation and Refund Policy at any time. Changes will be effective immediately upon posting the updated policy on our website or application. – Users are encouraged to review this policy periodically to stay informed about any changes.
- Contact Us – If you have any questions or concerns about this Cancellation and Refund Policy, please contact us at support@strategiadatasciences.com
